I thought I would share this with you. It is a true “feather” in your hat. Hi, the driver was very gentle with the cars. As a matter of fact, he is an old car lover, and we got along very well. Putting the Buick® on top was fun. The ground was snow and ice, and the ramp was metal and slippery when the tires carried snow onto it. I drove the Buick® onto the ramp, and I sat in the car with the brakes on while he raised the ramp up to the top level. It was a little scary with the snow on the wheels against the shiny metal and vibration of the lift. I am not used to being lifted 15 feet in the air while at the wheel of a car. All went well, and I drove the car on into the trailer with the driver directing me. The enclosed trailer looked brand new, and the driver put double the amount of straps to hold the cars in place than what he needed. They are very careful in handling the cars. That’s why it took four hours to get the cars loaded. It was very cold and windy, and I do not know how he stayed out in the truck strapping them down. I had to go into the house to warm up 4 times. When we got done, I had him come into the house to warm up, and I made him lunch. We sat and talked cars for another hour before he left at 1:00 PM. Talk to you soon.
I really love the relationship we have built over the last 6yrs and id like to continue using TFX if possible. Let me know if you guys can pick up and drop off in the U.S. If so let's keep the show rolling :)
Just an update.
Pfaff Tuning will include the Deep Midnight Blue Porsche Boxster S within the same transport vehicle as the other Pfaff Tuning vehicles.
Brandi, I just want to reiterate that I was very happy with the TFX team. I have a deeper understanding and appreciation of the care and quality of your work having arranged the transport of this vehicle. AC, one of the Garage Living managing partners, is acquainted with the owner of TFX and recommended that we use TFX. I will make TFX our strategic transport partner for all Garage Living initiatives.
I look forward to working with you again.
I spoke with Tony, the person the Allard was picked up from. He was very impressed with the professionalism of the gentleman that did the pick-up and with the equipment used for loading and transportation. So please extend my thanks to him and kudos to all of you!
Driver Jeff just left my house and again I must say I was very impressed with your employees and how my toy car was handled. Great job from what I saw tonight. Thank you again.
Mr Isaac delivered my vehicle late in the evening 24th of Oct.
The man is a gentleman, and a professional. I've been involved in the trucking industry foe 30+ years. There are few like him.
I'm so pleased withe the service, a very pleasant experience. Kudos to you and your crew. Excellent job!
TFX was recommended to me by Allen Lewis of Vintage car connection, and I am pleased to say he was right thanks to you and your team.
Well apparently I found a new customer for you!
The company (Motorcycles.com) where I bought the bike, and where you are picking up from, called to thank me.
They have another bike coming up (they were loading the bikes up a short while ago) on the same load, but you likely know that.
She said she was very pleased with the service and contact with TFX, and how you handled everything from the notice of pick-up from both the driver and the head office call she received last week, to all the border crossing requirements that you take care of.
I'm sure you will be receiving more business from them in the future!
I was sitting in Tim Hortons®, having a coffee after church, when my son called my wife’s cell phone, saying that Ian would be along in 30 minutes. Fastest I ever drank my coffee and the biggest darn truck I ever saw, too. It was nice to meet Ian, very friendly and very professional, an excellent customer relations person for TFX. The truck was empty except for my “baby” and somebody’s lime green 1960s GTO. All the neighbours came out, expecting some kind of fancy car. Boy, were they surprised. What is that! They left shaking their collective heads. It fits in the garage with plenty to spare. The car is actually in great shape for restoration. I am very pleased. I just wanted to thank you for the excellent service and communications, starting with Jacqui’s original response to my request and the chitchat in-between. If one of you is ever in my area with a little free time, please feel free to call us, and we’ll have you over for coffee/dessert at the minimum, and you can see my baby!
I wanted to compliment your driver who picked up my car yesterday. I always have some apprehension when dealing with a new company and I have to tell you that his personality, care and professionalism put my mind at ease. He told me his name (which I have forgotten as I am terrible with remembering names), so I must apologize for that.
If the rest of your drivers are as good as he is, then you are very lucky.
Have a good day.