Phone; 416.243.8531
        Toll Free; 1.888.415.3158
        Fax; 1.416.243.8886

  Customer Survey
       
 

PLEASE LET US KNOW HOW ARE WE DOING . . . .

                                                 We want to improve so your feedback is important to us . . . .

       
 
How did you hear about TFX? 

How did you get your quote?
email       phone
Who did you speak to?
Were all your inquiries handled in a timely manner?
Yes       No
Were all your questions answered?
Yes       No
Were we courteous?
Yes       No
Were we professional?
Yes       No
Did you call to trace your vehicle?
Yes       No
Were you pleased with our customer service?
Yes       No
Was the paperwork easy to understand and complete?
Yes       No
Who was your driver?
Was he courteous? 
Yes       No
Was he professional? 
Yes       No
Did your driver contact you 24 hours prior to pickup/delivery?
Yes       No
Was your vehicle pickup/delivery as agreed?
Yes       No
Was your vehicle delivered in the same condition as when it was shipped?
Yes       No
Did your car have a protective plastic seat cover?
Yes       No
Did your car have a floor mat?
Yes       No
Did your car have a steering wheel cover?
Yes       No
Are you satisfied with our service?
Yes       No
How would you rate your overall experience with TFX?
Would you recommend TFX to others? 
How would you rate our website?
Your comments are welcome
Name (Optional)
Email (Optional)
 

THANK YOU FOR TAKING THE TIME TO COMPLETE OUR SURVEY!

 
   
       
 

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