What People Say About Us
Thank you all for your time and assistance in planning and effecting the weekend movement of Woodbine Entertainment Group’s antique carriage back and forth from Acton to the Queen’s Plate.
I just wanted to thank you and everyone for all the help and thanks for always helping me out with all my random questions! I will tell any Canadian importer about you guys. I
Vehicle Shipment Testimonials from our Satisfied Clients in Canada and the US
I thought I would share this with you. It is a true “feather” in your hat.
Hi, the driver was very gentle with the cars. As a matter of fact, he is an old car lover, and we got along very well. Putting the Buick® on top was fun. The ground was snow and ice, and the ramp was metal and slippery when the tires carried snow onto it. I drove the Buick® onto the ramp, and I sat in the car with the brakes on while he raised the ramp up to the top level. It was a little scary with the snow on the wheels against the shiny metal and vibration of the lift. I am not used to being lifted 15 feet in the air while at the wheel of a car. All went well, and I drove the car on into the trailer with the driver directing me. The enclosed trailer looked brand new, and the driver put double the amount of straps to hold the cars in place than what he needed. They are very careful in handling the cars. That’s why it took four hours to get the cars loaded. It was very cold and windy, and I do not know how he stayed out in the truck strapping them down. I had to go into the house to warm up 4 times. When we got done, I had him come into the house to warm up, and I made him lunch. We sat and talked cars for another hour before he left at 1:00 PM. Talk to you soon.
Kendra and all of you at TFX,
You guys are all pros in this business. Walter was an absolute professional yesterday, dropping off the vehicle in an Alberta snow storm! I really appreciated your expertise, and I would make a great third party reference for your company, should you need it.
I work in the customer service field which means I am quite particular in service matters. Your company’s approach to customer service is beyond comparison. Jacqui is an absolute joy to deal with, and Ian couldn’t have been more accommodating if he tried. I have already recommended you to a friend who wants to purchase a bike as well and will definitely continue to highly recommend TFX (hopefully we can do business again in the near future)! Thank you so much for your polite, prompt and courteous service!
“From Frisco, we made a bee-line to LA and left our bikes at a warehouse in Gardena where the trucking company, TFX International, would pick them up on their next run. So we unpacked the bikes, had a couple of Budweisers® from our travelling cooler and waited for the truck. Although transportation was a little pricey, the transport was flawless. At the beginning of the trip, they picked the bikes up at our communal garage and brought them back, six days after we returned, no crating and uncrating, no forklifts, no finding a drop-off and pick-up point, no fuss, no muss.”
Thanks a bunch for looking after Doug’s new baby! It arrived today from Georgia in great shape, and your driver was courteous, friendly and very helpful. We are so appreciative of your help and advice through the whole process, from quoting and shipping to custom requirements, it was almost too easy. Your staff was informative and helpful with our thousand questions and never lost patience. TFX is the only way to ship a vehicle!
I would like to thank you and your associates for the great service I received from your company. It was a pleasure dealing with you, as the task was somewhat unusual. Please pass on my thanks to your staff and to Ross, the driver, and his companion Jason. TFX is a first-class operation.
Once again, thanks for everything,
Man, I am really sorry I haven’t touched base with you, but I just wanted to say what a great job your company did with my car. I have told everyone who needs a car shipped to give you a call. Hope all is well and again, what a great job you guys did with getting my car from Toronto to Calgary. It really surpassed my expectations.
A short note to express my thanks to you and your team for the very professional and safe delivery of my vehicle. Your driver, Chevy, was very courteous and kind.
Thank you and your team for the safe and prompt delivery of my vehicle this past week. I found your staff to be both professional and courteous, and, equally as important, they took the stress out of the pick up and delivery. That was important to me. You provide an excellent service at a reasonable cost, and that is key for someone like me. Keep up the good work.
I would like to thank you and your staff for getting my vehicle transported from the US very easily. My wife and I had a couple of questions during this process which were answered very professionally. I would recommend TFX to anybody for vehicle transportation. Customer service is excellent. Keep up the good work.